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262 results - Page 6 of 44

Cost and Value Management in Projects

Ray R. Venkataraman and Jeffrey K. Pinto's book, "Cost and Value Management in Projects," provides a comprehensive approach to understanding and implementing effective cost and value management strategies in project environments. The authors emphasise the interconnectedness of cost and value, highlighting the importance of managing both aspects to achieve project success.

Author
Estimated Read Time
5 minutes

The Five Voices: How to Communicate Effectively with Everyone You Lead

The Five Voices: How to Communicate Effectively with Everyone You Lead by Jeremie Kubicek and Steve Cockram is a dynamic book that provides a unique framework for understanding and improving communication within leadership teams and organisations. Based on the concept of five distinct leadership voices, this book helps leaders identify their own communication styles and those of their team members, ultimately fostering better collaboration, decision-making, and organisational success.

Author
Estimated Read Time
5 minutes

Critical Chain Project Management

Critical Chain Project Management (CCPM) is a project management methodology that was introduced by Eliyahu Goldratt in his book, "Critical Chain". This approach to project management is based on the theory of constraints, which states that every system is limited by a small number of constraints that must be managed in order to optimize the overall performance of the system. 

Author
Estimated Read Time
5 minutes

The Challenger Sale: Taking Control of the Customer Conversation

"The Challenger Sale" by Brent Adamson and Matthew Dixon is a ground-breaking book that challenges traditional sales methods and offers a new approach to selling based on research of high-performing salespeople. 

Author
Estimated Read Time
5 minutes

Interview Like Yourself… No, Really!: Follow Your Strengths and Skills to get the Job

"Interview Like Yourself...No, Really!: Follow Your Strengths and Skills to Get the Job" by Jezra Kaye is a practical guide to interviewing that explains the importance of being true to oneself and leveraging one's unique strengths and skills to stand out from the competition. 

The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees and Change the World

"The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World" is a book written by John R. DiJulius III, a leading expert on customer service and the founder of The DiJulius Group, a consulting firm that helps businesses improve their customer experience. In the book, DiJulius provides a step-by-step guide to creating a customer-centric business and revolutionising the way companies approach customer service. 

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