Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
The ability to remain flexible at all times is a key characteristic of successful project managers. But how can we balance flexibility...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
The chance to speak with one to one with your direct reports is a valuable opportunity to get to know them better, what drives and...
There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...
Remote working has many benefits, but also has it's challenges. How can you enjoy the extra time that you would be commuting whilst...
In this short 20-minute Micro Learning session we will look at some of the most useful Tips and Tricks for Microsoft PowerPoint 365 including:...
This short 20 minute non interactive session will give you some great tips and ideas on how to be a better listener. You will understand...