Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...
When employees underperform, a business can't operate at its full capabilities. A business can't sustain itself if the employees...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
Excel added a new feature a few years ago that makes it super easy to fill lists of things in a different way once it recognises a...
During this session you will learn how to build a set of questions to understand your clients needs, learn how to help your clients...
Making the transition from "teammate" to leader, managing others and yourself. This topic explores how to set the standards...
On average a typical worker could receive up to 120 emails every day! Join this 20-minute webinar where you will learn some top tips...
A low impact workout for you to increase your calories burnt and boost your metabolism. No jumping or floor work, making it perfect...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...