With so much choice on marketing your business, from social media to fliers; print advertising to radio – how do we pick the right...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
In this programme we introduce four types of mentoring and cover the essential value they bring to the direct report, the organisation...
What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors...
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
Projects are only deemed a complete success if they are delivered on budget, so project managers must ensure that costs do not spiral....
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
Target audience: Anyone needing to have additional budget approved. This course will demonstrate how to present a business case...