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Courses - Page 9

306 results - Page 9 of 34

Customer Service Excellence Crisis Management & De-escalation module
Customer Operational Excellence

Crisis Management & De-escalation

Crisis Management & De-escalation provides essential skills for handling high-pressure situations effectively. This course focuses...

Next Event:
Date
Feb 27, 2025
Time
11:00 AM
Customer Service Excellence Delivering an Exceptional Customer Service for Internal Stakeholders module
Customer Operational Excellence

Delivering an Exceptional Customer Service for Internal Stakeholders

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

Microlearning Sound Bath - Wildlife Mindset Reset module
Sound Baths

Sound Bath - Wildlife Mindset Reset

Reset your mind and help your mental wellness with our soundbath, listen and relax to the sounds of wildlife and music You may have...

Next Event:
Date
Feb 28, 2025
Time
2:00 PM
Customer Service Excellence Understanding Style Awareness and Managing Personalities module
Customer Delivery Excellence

Understanding Style Awareness and Managing Personalities

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...

Next Event:
Date
Mar 3, 2025
Time
9:30 AM
Project Management Effective Communication for Project Managers module
Project Management Fundamentals

Effective Communication for Project Managers

This session will build on the first: now we have the tools to create a solid project plan, how do we maintain "command and control"...

Next Event:
Date
Mar 3, 2025
Time
12:30 PM
Communication Skills How to Build and Deliver an Engaging Presentation using PowerPoint module
Communication Skills

How to Build and Deliver an Engaging Presentation using PowerPoint

Learn how to create engaging and inspiring PowerPoint presentations and how to deliver them leaving a lasting memory. This session...

Workplace Readiness Presentation Skills in an Interview module
Interview Readiness Part 2

Presentation Skills in an Interview

In today’s competitive job market, the ability to present yourself confidently and effectively in an interview can make all the...

Next Event:
Date
Mar 3, 2025
Time
3:30 PM
Workplace Readiness Communicating Effectively in the Corporate World module
Communication in the Workplace

Communicating Effectively in the Corporate World

In today's fast-paced and dynamic corporate environment, effective communication is a critical skill that can significantly impact...

Next Event:
Date
Mar 4, 2025
Time
9:30 AM
Mental Wellness Mental Health First Aid - Part 2 module
Protecting your Mental Wellbeing

Mental Health First Aid - Part 2

This is part 2 of our 2-part Mental Health First Aid course. Gain essential, practical skills to support people experiencing a decline...

Next Event:
Date
Mar 4, 2025
Time
12:30 PM
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