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Courses - Page 30

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Sales Closing Techniques module
Enhancing Sales Essentials

Closing Techniques

This session is 1 minute long. Closing is easy - just ask for the business... but the remaining 59 minutes is spent on the build up...

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Customer Service Excellence Adapting your Customer Service Skills to a Remote Environment module
Customer Operational Excellence

Adapting your Customer Service Skills to a Remote Environment

During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...

Customer Service Excellence Adapting Customer Service to the Remote Environment - Part 2 module
Customer Operational Excellence

Adapting Customer Service to the Remote Environment - Part 2

Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...

Project Management Effective Communication for Project Managers module
Project Management Fundamentals

Effective Communication for Project Managers

This session will build on the first: now we have the tools to create a solid project plan, how do we maintain "command and control"...

Project Management Reasons Why Good Projects Fail module
Project Management Fundamentals

Reasons Why Good Projects Fail

An in-depth analysis of common mistakes and oversights made by project managers. This module will get you to think about your own strengths...

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Project Management Recovering a Failing Project module
Project Management Fundamentals

Recovering a Failing Project

Scope creep, over-allocated resources, a break-down in communication: these are just three of the top reasons why projects fail. This...

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Business Essentials Introduction to Diversity and Inclusion module
Diversity and Inclusion

Introduction to Diversity and Inclusion

An introduction to Diversity and Inclusion outlining the nine protected characteristics and the importance of D&I within the workplace....

Business Essentials Bridging the Generational Gap: Navigating Diversity in the Modern Workplace module
Diversity and Inclusion

Bridging the Generational Gap: Navigating Diversity in the Modern Workplace

In today's dynamic workplace, diverse generational perspectives can be a powerful asset if harnessed effectively. This training course...

Business Essentials Understanding, Preventing and Reporting Sexual Harassment in the Workplace module
Diversity and Inclusion

Understanding, Preventing and Reporting Sexual Harassment in the Workplace

This training course equips employees with the knowledge and tools to recognise, prevent, and report sexual harassment in the workplace....

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