In this course we will be drilling down into what makes an effective leader to ensure the business needs and targets are met, by influencing...
This course takes inspiration from those people and specific skills required to thrive in a customer facing retail environment. This...
Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer in a retail environment,...
This course takes inspiration from those and specific skills required to thrive in a customer facing hospitality environment. Dealing...
Join a live panel discussion with mental wellbeing experts and get the latest views, opinions and thoughts. Ask your mental wellbeing...
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The latest news, thoughts and view from a panel of compliance experts. Ask the questions that matter to you....
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The annual performance review is fast becoming a thing of the past: who wants to discuss work they did months ago?! This course...
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How to Conduct a Great Mid-Year Conversation A mid-year review is a great way to connect with your employees and focus on providing...
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This course is designed to equip you with a clear understanding of the S.T.A.R. (Situation, Task, Action, Result) framework, a widely...
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