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48 results - Page 2 of 6

Microlearning Building Long Lasting Relationships (with anyone!) module
Customer Excellence - Micro

Building Long Lasting Relationships (with anyone!)

This 20 minute course equips you with essential skills to nurture enduring connections with people from all walks of life. You'll learn...

Next Event:
Date
Jan 13, 2025
Time
5:30 PM
Compliance Anti-Money Laundering module
Compliance

Anti-Money Laundering

It is estimated that money laundering by criminals and terrorists costs the UK more than £100 billion a year – take this...

Next Event:
Date
Jan 14, 2025
Time
11:00 AM
Compliance Sexual Harassment in the Workplace module
Compliance

Sexual Harassment in the Workplace

Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....

Next Event:
Date
Jan 15, 2025
Time
3:30 PM
Customer Service Excellence Understanding Style Awareness and Managing Personalities module
Customer Delivery Excellence

Understanding Style Awareness and Managing Personalities

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...

Next Event:
Date
Jan 16, 2025
Time
12:30 PM
Communication Skills Train the Trainer module
Communication Skills

Train the Trainer

Are you ever asked to deliver a training session to employees, your peers or stakeholders despite not having any training delivery...

Next Event:
Date
Jan 16, 2025
Time
3:30 PM
Customer Service Excellence Effective Customer Meetings module
Customer Delivery Excellence

Effective Customer Meetings

A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting,...

Next Event:
Date
Jan 20, 2025
Time
2:00 PM
Customer Service Excellence Influencing Skills module
Customer Delivery Excellence

Influencing Skills

What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors...

Next Event:
Date
Jan 20, 2025
Time
5:00 PM
Compliance Cyber Security Essentials module
Compliance

Cyber Security Essentials

Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...

Next Event:
Date
Jan 21, 2025
Time
9:30 AM
Business Essentials Self-Confidence and Motivation module
Business Skills

Self-Confidence and Motivation

Explore how to become a confident individual and how this aids in the long-term success of your career. Tips and ideas to help you...

Next Event:
Date
Jan 21, 2025
Time
2:00 PM