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48 results - Page 3 of 6

Compliance Preventing Bribery and Corruption module
Compliance

Preventing Bribery and Corruption

Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...

Next Event:
Date
Jan 22, 2025
Time
3:30 PM
Communication Skills Developing Your Personal Brand module
Communication Skills

Developing Your Personal Brand

Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...

Next Event:
Date
Jan 22, 2025
Time
5:00 PM
Communication Skills Effective and Active Listening module
Communication Skills

Effective and Active Listening

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...

Next Event:
Date
Jan 23, 2025
Time
8:00 AM
Customer Service Excellence Understanding Style Awareness - Part 2 module
Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

Next Event:
Date
Jan 23, 2025
Time
12:30 PM
Business Essentials How to Manage and Organise your Inbox module
Business Skills

How to Manage and Organise your Inbox

Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...

Next Event:
Date
Jan 24, 2025
Time
9:30 AM
Customer Service Excellence Customer Complaint Resolution module
Customer Strategic Excellence

Customer Complaint Resolution

Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...

Next Event:
Date
Jan 27, 2025
Time
12:30 PM
Customer Service Excellence Stakeholder Management module
Customer Strategic Excellence

Stakeholder Management

The stakeholder management process is critical as it is the lifeline to effective business relationships.  Each stakeholder is...

Next Event:
Date
Jan 27, 2025
Time
3:30 PM
Microlearning The Importance of Body Language module
Customer Excellence - Micro

The Importance of Body Language

Join this micro-session to learn more about body language, be better able to interpret what others are feeling and thinking and how...

Next Event:
Date
Jan 27, 2025
Time
5:30 PM
Communication Skills How to Engage and Understand Others module
Communication Skills

How to Engage and Understand Others

Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...

Next Event:
Date
Jan 28, 2025
Time
2:00 PM