The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over by Jack Schafer and Marvin Karlins is a practical guide to building rapport and trust in a variety of situations. Drawing on his experience as an FBI agent, Schafer provides insights into human behaviour and communication that can be applied in business, social, and personal relationships.
Critical Chain Project Management (CCPM) is a project management methodology that was introduced by Eliyahu Goldratt in his book, "Critical Chain". This approach to project management is based on the theory of constraints, which states that every system is limited by a small number of constraints that must be managed in order to optimize the overall performance of the system.
The GDPR Handbook: A Guide to Implementing the EU General Data Protection Regulation" by Ardi Kolah provides a comprehensive guide for organisations to navigate and implement the European Union's General Data Protection Regulation (GDPR). The book is aimed at both legal and non-legal professionals who are responsible for data protection compliance within their organisations.
Personal Branding for Dummies by Susan Chritton is a comprehensive guide that demystifies the concept of personal branding and provides practical advice for individuals looking to develop and enhance their personal brand. The book offers step-by-step instructions, actionable strategies, and real-life examples to help readers understand the importance of personal branding and how to effectively communicate their unique value to the world.
"Perfect Phrases for Performance Reviews: Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance" by Douglas Max and Robert Bacal is a valuable resource designed to assist managers in conducting effective and constructive performance reviews. This book is a practical guide filled with ready-to-use phrases to help managers articulate feedback, both positive and constructive, during the performance review process.
"Spin Selling" is a sales methodology developed by Neil Rackham in the 1980s. The methodology is based on extensive research into what distinguishes successful salespeople from less successful ones. Rackham and his team analysed over 35,000 sales calls across a wide range of industries and found that the most successful salespeople tended to ask more questions than their less successful counterparts.